Transform Travel

Thousands of you have signed our petition calling for reform. Over a thousand of you responded within 24 hours to our call to submit your testimony to an independent review of the regulator. Countless of you have sent in your stories of travel chaos. All of this has helped us pressure the Government to take action. 

Although the Government has neglected to propose legislation in the King’s Speech, with your support, our campaign has achieved some remarkable things.

Following pressure from Which?, the Department for Transport (DfT) dropped proposals to reduce domestic flight compensation in case of delays and outlined support for strengthening the CAA’s powers and reforming the dispute resolution system, while the regulator has taken enforcement action against Wizz Air.

By failing to propose legislation in the King’s Speech to grant the regulator the powers it needs to fine airlines when they break the law, the Prime Minister has missed his final opportunity before the election to demonstrate he’s on the side of passengers who’ve repeatedly had to bear the brunt of airlines’ poor practices.

We’ve done what we can to secure this vital change before the election. It’s now for the politicians to act. All political parties need to make sure this is a priority as we enter into the next election. 

In the meantime, we will continue to provide advice and support during periods of disruption so you have the information you need to get the support you are legally entitled to from your airline.