Tech Support Members - book an appointment or submit a request

Book a Tech Support appointment

Welcome to Which? Tech Support, an exclusive one-to-one technical help service for Which? Tech Support and Which? Computing members.

If you'd like to book a call with one of our Tech Support experts, please use our appointment booking tool (below) - we'll ask you a few questions to start diagnosing your issue, and then help you to pick a time to speak with a specialist on this topic.

You'll need to be logged into your Which? account. 

If you encounter problems logging in or can't remember your password, please try a password reset in the first instance. If you're still having any issues, please speak to our Member Services team on +44 29 2267 0000.

Give the gift of a year’s worth of expert advice. Our Tech Support membership includes the availability of unlimited 1-to-1 support and the bi-monthly Which? Tech Magazine so your loved ones can get more out of their tech and use it with confidence.

Or submit an email support request

If you'd prefer us to help you via email in the first instance, please use the form below to submit your support request. Just provide some quick details to help us advise you as effectively as possible. 

*Please note, we can only offer you support if your device's operating system (OS) is listed and you must use an up-to-date web browser to complete this form. Google Chrome, Firefox and Edge are all supported.

Need help getting to grips with tech products?

If you're not yet a Which? Tech Support member, we can help you keep on top of your home tech. Our experts explain things clearly so that you can resolve issues and feel more confident using your devices.

Get unlimited 1-2-1 expert support:

• By phone – clear guidance in choosing, setting up, using and resolving issues with your home tech devices.
• By email – outline the issue and we’ll email you our answer.
• By remote fix – we connect securely from our office to your home computer and resolve issues while you watch.
• In print – Which? Tech Magazine, six issues a year delivered to your door.You can join Which? Tech Support for £49 a year.