Home & Property
Has a recent building project gone pear-shaped or a decorator left a paint job unfinished? Maybe you're a landlord and your tenant has stopped paying rent? Or perhaps you've got noisy neighbours? Our advice can help if things go wrong.

- Builders & decorators- When you have work done on your home, it can be more than a little disruptive especially if something goes wrong. To lessen the stress, read our guides to find out how to resolve disputes and get problems fixed as quickly as possible. - How to complain if you're unhappy with building work
- Letter to complain about builders in England, Wales or Northern Ireland
- Letter to complain about builders in Scotland
- Consumer Rights Act 2015
 
- Landlord rights- Issues can arise for both landlords and tenants and it’s important to know your rights in the event of a dispute or a problem. Our guides can help you find out all you need to know about your rights as a landlord. - How to deal with a tenant whose rent has fallen into arrears
- Letter to demand outstanding rent from a tenant
 
- Tenant rights- Issues can arise for both landlords and tenants and it’s important to know your rights in the event of a dispute or a problem. Our guides can help you find out all you need to know about your rights as a tenant. - Letter to report repairs to be carried out by the landlord
- How to claim against your landlord for disrepair
 
- Home buying & selling- Buying or selling a property is an exciting experience but it can also bring unexpected challenges, particularly when it comes to dealing with estate agents. Read about your rights. - I don't want my estate agent's services anymore, what can I do?
- How to complain about your property agent
- My new-build home has problems, what are my rights?
 
- Water and sewerage problems- When you experience problems with water or sewerage, we know you’ll want to get things fixed quickly - especially if there's no water all at. We explain the complaints procedure for common water problems and your rights. - I’m having problems with my water, what should I do?
- My water supply's been cut off, can I claim compensation?