The latest product recalls from Which?
02 Aug 2024
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We've rated and ranked bathroom fixtures from big-name bathroom companies, including B&Q, Ideal Standard, Ikea, RAK, Roca and more, based on feedback from more than 6,800 people.
The tables show how each company fared, and the best-performing brands for each product type, with ratings for quality and durability. They focus on specific categories – including baths, toilets, sinks, shower enclosures and taps – rather than the experience of the brand overall.
Read our best and worst bathroom brands page to find out which retailers scored the highest for their ranges, quality of advice, delivery and dealing with problems.
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Our bath ratings cover eight big-name brands, including Armitage Shanks, Carron, Ideal Standard, Roca and several retailer own-brands.
Which? members can log in now to unlock the ratings in the tables below.
If you're not already a member, join Which? for instant access to this and all our ratings and reviews from across the site.
Company | Quality | Durability |
Armitage Shanks (61/57) | ||
B&Q (89/85) | ||
Bathstore/Homebase (36/35) | ||
Carron (62/47) | ||
Ideal Standard (31/-) | ||
Roca (36/-) | ||
Victoria Plum (31/-) |
Table notes: The results are based on an online survey of 6,833 adults - members of the Which? Connect panel and members of the public in June 2023. A ‘-’ in the column means we didn't get enough responses to include a star rating. The sample sizes for quality/durability are in brackets.
We've rated 15 brands of toilet for quality and durability, based on owners' experiences with their products.
Log in or join Which? to get instant access to these ratings.
Company | Quality | Durability |
Armitage Shanks (100/90) | ||
B&Q (167/152) | ||
Bathstore/Homebase (47/45) | ||
Burlington (35/-) | ||
Duravit (44/37) | ||
Grohe (48/41) | ||
Ideal Standard (110/90) |
Table notes: The results are based on an online survey of 6,833 adults - members of the Which? Connect panel and members of the public - in June 2023. A ‘-’ in the column means we didn't get enough responses to include a star rating. The sample sizes for quality/durability are in brackets.
From retailer-own brands B&Q and Wickes to well-known manufacturers Duravit and Armitage Shanks, we've rated 17 brands' sinks.
Log in or join Which? to get instant access to these ratings.
Company | Quality | Durability |
Armitage Shanks (93/89) | ||
B&Q (163/148) | ||
Bathstore/Homebase (57/53) | ||
Burlington (39/33) | ||
Duravit (46/40) | ||
Ideal Standard (93/81) | ||
Ikea (52/48) |
Table notes: The results are based on an online survey of 6,833 adults - members of the Which? Connect panel and members of the public - in June 2023. A ‘-’ in the column means we didn't get enough responses to include a star rating. The sample sizes for quality/durability are in brackets.
We've rated shower cubicles and enclosures from the nine brands below, including shower specialists Merlyn and Mira.
Log in or join Which? to get instant access to these ratings.
Company | Quality | Durability |
B&Q (143/132) | ||
Bathstore/Homebase (42/39) | ||
Crosswater (41/34) | ||
Ikea (34/32) | ||
Merlyn (74/60) | ||
Mira (130/117) | ||
Victoria Plum (60/56) |
Table notes: The results are based on an online survey of 6,833 adults - members of the Which? Connect panel and members of the public - in June 2023. A ‘-’ in the column means we didn't get enough responses to include a star rating. The sample sizes for quality/durability are in brackets.
We've rated 16 bathroom tap brands for quality and durability, including Bristan, Grohe, Vado and more.
Log in or join Which? to get instant access to these ratings.
Company | Quality | Durability |
Armitage Shanks (71/69) | ||
B&Q (299/275) | ||
Bathstore/Homebase (58/55) | ||
Bristan (244/210) | ||
Crosswater (43/39) | ||
Grohe (162/128) | ||
Hansgrohe (85/65) |
Table notes: The results are based on an online survey of 6,833 adults - members of the Which? Connect panel and members of the public - in June 2023. A ‘-’ in the column means we didn't get enough responses to include a star rating. The sample sizes for quality/durability are in brackets.
If you're after a complete bathroom suite rather than individual fixtures and fittings, we also asked people who had bought at least two bathroom components from the same brand about their experience of that brand as a whole.
We've also rated bathroom retailers based on the feedback of thousands of customers in our survey, including in areas such as the quality of advice given, ease of arranging delivery, how problems were dealt with and value for money.
Visit our best and worst bathroom companies guide to see the full results and to find out more about how Which? rates bathroom brands.
If you're looking for a reliable installer in your area, use Which? Trusted Traders to find recommended companies that have passed our stringent checks.
If you have an issue with your bathroom within the first year, you will usually be able to get the issue fixed or the faulty item replaced under warranty or guarantee.
If not, you can fall back on your protection under the Consumer Rights Act. This entitles you to products and services that are:
If you have a problem with a bathroom that isn't down to simple wear and tear, contact the provider as soon as you notice the issue. Follow up any verbal complaints with a letter or email.
Having everything in writing, including photos of the problem, if applicable, will make things easier if the company is unhelpful or the problem continues. Ideally, get written confirmation from the company of any agreements to fix it, along with a date.
Read our full guide to how to get a faulty product replaced or repaired and use our template letter to ask for a faulty item to be repaired or replaced.